bet665 Privacy Policy
Your personal information is completely safe at bet665. We protect your privacy using SSL encryption and strict data protection practices.
Introduction and Purpose
1 General Overview
bet665 ("we", "our", or "platform") is a trusted provider of online gaming and betting services in Bangladesh. This Privacy Policy ("Policy") describes how bet665 collects, stores, uses, and protects the personal information of its members.
By using our website or registering with bet665, you are considered to have accepted the terms of this Privacy Policy. This Policy applies to all digital services associated with bet665.
We treat user privacy as our highest priority. Your information is never sold to third parties or shared without authorization.
What Information We Collect
2 Personal Identity Information
We collect the following information for registration and account management:
- Full name and date of birth
- Valid email address
- Mobile phone number
- Residential address
- National ID card or passport details (for identity verification)
3 Financial and Transaction Information
We process the following information to ensure secure transactions:
- bKash, Nagad, Rocket, or Upay account number (for verification purposes only)
- Deposit and withdrawal transaction history
- Betting history and gaming activity
- Bonus and reward records
Important: We do not store any full card numbers or bank passwords. All financial information is protected by industry-standard encryption.
4 Technical and Usage Information
To improve site performance, we automatically collect:
- IP address and device type
- Browser type and version
- Pages visited and time spent
- Cookies and local storage data
- Date and time of access (per Bangladesh Standard Time)
Purpose of Information Use
5 Service Delivery and Operations
We use the information we collect for the following purposes:
- Completing account creation and activation
- Processing deposit and withdrawal transactions
- Providing bonuses, cashback, and VIP rewards
- Managing betting and gaming activity
- Providing assistance through customer support
6 Security and Identity Verification
bet665 is committed to verifying the identity of every account. This is essential to prevent money laundering, stop fraud, and block participation by minors (under 21). As part of identity verification:
- A copy of a national ID card or passport may be requested
- Ownership of mobile banking accounts is verified
- Unusual transactions are monitored and investigated
7 Communication and Marketing
With your consent, we may contact you for the following purposes:
- Informing you about new promotions and bonus offers
- Sending important account updates
- Sending security alerts and transaction confirmations
- Conducting customer satisfaction surveys
You can opt out of marketing communications at any time through our support team.
Information Sharing and Disclosure
8 Sharing Information with Third Parties
bet665 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay
- Game providers: Providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive limited information for operational purposes
- Legal obligations: Information may be disclosed upon lawful order from a competent court or regulatory authority
- Fraud prevention: Cooperation with relevant authorities in investigations of fraud or money laundering
In any of the above cases, third parties are bound to use the information under strict confidentiality agreements.
Cookies Policy
9 What Cookies Are and How We Use Them
Cookies are small data files stored in your browser. bet665 uses the following types of cookies:
- Essential cookies: Maintaining login sessions and ensuring security — these cannot be turned off
- Functionality cookies: Remembering your language, theme, and preferences
- Analytics cookies: Understanding which parts of the site are used most
You can reject or delete non-essential cookies from your browser settings. However, some features may become limited.
Data Protection Measures
10 Technical Security
bet665 adopts industry-leading security measures to keep your information safe:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- Stored data protection with 256-bit encryption
- Regular security audits and vulnerability testing
- Two-Factor Authentication option
- Restricted access controls — only authorized staff can view information
11 Steps Taken in Case of a Data Breach
If a data security breach comes to our attention, we will immediately:
- Begin an investigation into the incident and work to limit the damage
- Promptly notify affected users
- Inform the relevant authorities and cooperate with them
- Improve the system to prevent recurrence
Your Rights and Choices
12 Right to Access and Correct Information
Every member of bet665 has the following rights:
- Right of access: You can request a copy of all information collected about you
- Right to correction: You can request that incorrect or outdated information be updated
- Right to deletion: In certain circumstances, you can request that your information be deleted
- Right to restrict processing: You can object to specific uses of your information
- Right to data portability: You can request your information in a structured format
To exercise these rights, contact our customer service team via live chat or email.
13 Data Retention Period
We retain your information for as long as necessary:
- Active account: For as long as the account is active, and beyond that as required by legal obligations
- Transaction records: For the period determined by financial regulations
- After account closure: For as long as needed to meet legal and regulatory requirements
Protection of Minors
14 Age Verification and Minor Policy
bet665 provides services only to those aged 21 and above. We do not intentionally collect information from anyone under the age of 21.
Age verification is mandatory during the registration process. If we learn that a minor has created an account, that account and all related information will be immediately deleted and the account will be closed.
If you believe that a minor known to you is using our platform, please contact us.
Policy Changes and Updates
15 Process for Updating the Privacy Policy
bet665 may update this Privacy Policy from time to time. For significant changes, we will:
- Update the "Last Updated" date at the top of the page
- Notify registered users by email (for important changes)
- Display a notice on the site
Continuing to use our services after an update will be considered acceptance of the new policy. We recommend checking this page regularly.
Contact Us
Privacy-Related Inquiries
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.
Our customer service team is available 24 hours a day, 7 days a week.
Live Chat: Available directly on our site
Email: [email protected]
The general response time for privacy-related requests is 3 business days.